Privacy Policy

1 Introduction

This Privacy Policy ("Policy") describes how wsjl ("wsjl", "we", "us", "our") collects, processes, stores, and protects the personal data of users ("you", "Player") who access or use the wsjl platform at wsjl.app, including all associated games, services, and features.

By registering an account on wsjl, making a deposit, or otherwise using the platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. This Policy forms part of the overall agreement between you and wsjl and should be read alongside our Terms & Conditions and Responsible Gaming Policy.

wsjl takes data privacy seriously. We collect only what we need, we protect what we hold, and we are transparent about how your information is used. If you have questions about this Policy at any time, our support team is available 24/7.

2 Data Controller

For the purposes of the Philippine Data Privacy Act of 2012, wsjl is the Personal Information Controller in respect of the personal data collected through the wsjl platform. This means wsjl determines the purposes and means of processing your personal data.

Where wsjl engages third-party service providers to process personal data on its behalf (for example, payment processors or identity verification providers), those parties act as Personal Information Processors and are contractually bound to process your data only in accordance with wsjl's instructions and this Policy.

3 Personal Data We Collect

wsjl collects the following categories of personal data:

4 How We Collect Your Data

wsjl collects personal data through the following means:

• Direct collection: Information you provide when registering an account, completing identity verification, making deposits or withdrawals, contacting support, or participating in promotions.
• Automated collection: Technical and usage data collected automatically when you access the wsjl platform, including through cookies, log files, and similar tracking technologies.
• Third-party sources: Identity verification agencies, payment processors (such as GCash and PayMaya), and fraud prevention services may provide us with additional data to supplement what you have provided directly.
• Publicly available sources: In limited circumstances, wsjl may verify information against publicly available records for fraud prevention or regulatory compliance purposes.

5 Legal Basis for Processing

wsjl processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:

• Contractual necessity: Processing required to fulfil our obligations to you under the Terms & Conditions, including account management, payment processing, and game provision.
• Legal obligation: Processing required to comply with applicable laws and regulations, including anti-money laundering (AML) requirements, know-your-customer (KYC) obligations, and regulatory reporting duties.
• Legitimate interests: Processing necessary for wsjl's legitimate business interests, including fraud prevention, platform security, and improving our services — provided these interests are not overridden by your rights and freedoms.
• Consent: Where we rely on your consent as the legal basis for processing (for example, for marketing communications), you may withdraw that consent at any time by contacting our support team or updating your account preferences.

6 How We Use Your Personal Data

wsjl uses the personal data we collect for the following purposes:

• Account registration and management: Creating and maintaining your wsjl account, verifying your identity and age (21+ requirement), and managing your account settings.
• Payment processing: Facilitating deposits and withdrawals through GCash, PayMaya, BDO, BPI, Metrobank, and other supported payment methods in Philippine Peso (PHP).
• Regulatory compliance: Meeting our KYC, AML, and responsible gaming obligations, including filing reports with relevant Philippine regulatory authorities where required.
• Fraud prevention and security: Detecting, investigating, and preventing fraudulent activity, money laundering, and other illegal conduct on the platform.
• Customer support: Responding to your enquiries, resolving disputes, and providing technical assistance.
• Responsible gaming: Monitoring gameplay patterns to identify potential problem gambling behaviour and administering self-exclusion, deposit limit, and cooling-off requests.
• Platform improvement: Analysing usage data to improve the wsjl platform, fix technical issues, and develop new features.
• Marketing communications: Sending you promotional offers, bonus notifications, and platform updates — only where you have consented to receive such communications. You may opt out at any time.

7 Data Sharing & Disclosure

wsjl does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We share your data only in the following limited circumstances:

• Payment processors: GCash, PayMaya, BDO, BPI, Metrobank, and other payment service providers receive the financial data necessary to process your transactions.
• Identity verification providers: Third-party KYC and AML service providers receive identity documents and personal details to verify your identity and screen against sanctions lists.
• Regulatory authorities: wsjl may be required to disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), or other Philippine government agencies in response to lawful requests or as required by law.
• Law enforcement: Where required by a valid court order, subpoena, or other legal process, wsjl will disclose personal data to law enforcement agencies.
• Service providers: Trusted third-party vendors who assist in operating the wsjl platform (such as cloud hosting providers and customer support software) may process personal data on our behalf under strict data processing agreements.
• Business transfers: In the event of a merger, acquisition, or sale of all or part of wsjl's business, your personal data may be transferred to the acquiring entity, subject to equivalent privacy protections.

8 Data Retention

wsjl retains your personal data for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, regulatory, accounting, and reporting requirements. The following general retention periods apply:

• Account and identity data: Retained for the duration of your account and for a minimum of 5 years after account closure, in compliance with AML regulations.
• Transaction records: Retained for a minimum of 5 years from the date of the transaction, as required by the Anti-Money Laundering Act of 2001 (Republic Act 9160, as amended).
• Customer support communications: Retained for 3 years from the date of the communication.
• Technical and usage data: Retained for up to 2 years from collection, unless required for longer for security or legal purposes.
• Marketing consent records: Retained until you withdraw consent, plus a reasonable period thereafter for compliance purposes.

When personal data is no longer required, wsjl will securely delete or anonymise it in accordance with our internal data disposal procedures.

9 Security Measures

wsjl implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction:

• Encryption in transit: All data transmitted between your device and the wsjl platform is encrypted using TLS (Transport Layer Security) protocols.
• Encryption at rest: Sensitive personal and financial data stored on wsjl's servers is encrypted using AES-256 encryption.
• Access controls: Access to personal data is restricted to authorised wsjl personnel on a strict need-to-know basis. All staff with access to personal data undergo regular privacy and security training.
• Two-factor authentication: wsjl offers two-factor authentication (2FA) for player accounts and requires it for internal administrative access.
• Regular security audits: wsjl conducts periodic security assessments and penetration testing to identify and remediate vulnerabilities.
• Incident response: In the event of a personal data breach, wsjl will notify affected players and the National Privacy Commission (NPC) within the timeframes required by the Data Privacy Act.

10 Cookies & Tracking Technologies

wsjl uses cookies and similar tracking technologies to operate and improve the platform. The following types of cookies are used:

• Essential cookies: Strictly necessary for the platform to function. These include session cookies that keep you logged in and security cookies that prevent cross-site request forgery. These cannot be disabled without affecting platform functionality.
• Functional cookies: Remember your preferences such as language settings, display options, and game history to personalise your experience on wsjl.
• Analytics cookies: Help wsjl understand how players use the platform — which games are most popular, where players encounter difficulties, and how navigation flows can be improved. Data collected is aggregated and does not identify individual players.
• Security cookies: Used to detect and prevent fraudulent activity, including bot detection and session integrity verification.

You can manage or disable non-essential cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the wsjl platform. For detailed instructions on managing cookies in your specific browser, refer to your browser's help documentation.

11 Your Data Privacy Rights

Under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), you have the following rights in relation to your personal data held by wsjl:

• Right to be informed: You have the right to know what personal data wsjl collects about you and how it is processed — which is the purpose of this Policy.
• Right of access: You may request a copy of the personal data wsjl holds about you. We will respond to verified access requests within 15 business days.
• Right to rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request correction. You can update basic account details directly through your account settings.
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to wsjl's legal retention obligations (particularly AML requirements).
• Right to object: You have the right to object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests, subject to wsjl's overriding legal obligations.
• Right to data portability: You may request a copy of your personal data in a structured, commonly used, and machine-readable format.
• Right to lodge a complaint: If you believe wsjl has not handled your personal data in accordance with the Data Privacy Act, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.

To exercise any of these rights, please contact our Data Privacy Officer through the support channels listed in Section 14. We may need to verify your identity before processing your request.

12 Children's Privacy

The wsjl platform is strictly intended for persons aged 21 years and above. wsjl does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under 21, we will immediately close the associated account, delete the data, and return any deposits where legally required.

If you are a parent or guardian and believe that a minor has registered on wsjl, please contact our support team immediately so we can take appropriate action.

13 Changes to This Policy

wsjl reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or platform features. When material changes are made, we will notify registered players by email to their registered address and by displaying a prominent notice on the wsjl platform.

The updated Policy will take effect 7 days after notification, or immediately where changes are required by law. Your continued use of the wsjl platform after the effective date of any amendment constitutes your acceptance of the revised Policy. We encourage you to review this page periodically to stay informed about how wsjl protects your data.

14 Contact Us & Data Privacy Officer

If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data, please contact wsjl's Data Privacy Officer:

• Live Chat: Available 24/7 through the wsjl platform — the fastest way to reach us
• Email: [email protected]
• Support Hours: 24 hours a day, 7 days a week (Philippine Standard Time)

wsjl aims to acknowledge all privacy-related requests within 24 hours and to provide a substantive response within 15 business days, as required under the Data Privacy Act.

If you are not satisfied with our response, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines.